Privacy Policy

Last updated: 23.03.2026

1. Who we are

TVA Technical Verification Alliance PTY. LTD.

98-100 Elizabeth Street

Melbourne, VIC 3000

Australia

Email: info@tva-global.com

We are committed to protecting your privacy and handling personal information responsibly.

2. What this Privacy Policy covers

This Privacy Policy explains how TVA Technical Verification Alliance PTY. LTD. collects, holds, uses and discloses personal information through our website and in connection with enquiries about our services.

3. What personal information we collect

We may collect personal information that you provide directly to us, such as:

• your name
• your company or organisation name
• your email address
• your phone number
• your job title
• the subject of your enquiry
• any information you include in a contact form or message to us

We may also collect certain technical information when you use our website, including:

• IP address
• browser type
• device type
• operating system
• pages visited
• date and time of website access
• referring website or source
• general website interaction data

4. How we collect personal information

We may collect personal information when you:

• submit a contact form through our website
• email us directly
• interact with our website
• communicate with us about our services

We may also collect technical and usage information through cookies, analytics tools and similar technologies used on our website.

5. Why we collect and use personal information

We may collect, hold, use and disclose personal information for purposes including:

• responding to your enquiries
• communicating with you about our services
• assessing and managing business enquiries
• improving our website, content and user experience
• monitoring website traffic and performance
• protecting our website and systems
• complying with applicable legal and regulatory obligations

6. Google Analytics and LinkedIn

Our website may use third-party analytics and tracking tools, including Google Analytics and LinkedIn technologies, to help us understand website traffic, website usage, and the effectiveness of our website presence.

These tools may collect information such as:

• IP address
• device and browser information
• pages visited
• session duration
• referral sources
• website interactions

This information may be collected through cookies or similar technologies and may be processed by the relevant third-party provider in accordance with their own privacy practices.

You can usually control or disable cookies through your browser settings. However, doing so may affect the functionality of some parts of our website.

7. Disclosure of personal information

We may disclose personal information to third parties where reasonably necessary for the purposes described in this Privacy Policy, including:

• website hosting and IT service providers
• analytics and tracking providers such as Google and LinkedIn
• professional advisers
• regulators, courts or government authorities where required or authorised by law

We do not sell personal information.

We do not disclose your enquiry information to TÜV NORD entities as a matter of routine based on the information currently provided for this website policy.

8. Overseas disclosure

Some of our website service providers, including analytics and technology providers, may store or process personal information outside Australia.

By using our website, you acknowledge that some personal information collected through website technologies may be disclosed to overseas recipients in connection with those services.

9. How we store and protect personal information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

These steps may include:

• restricted access to information
• secure website and email systems
• use of reputable hosting and technology providers
• internal administrative and security controls

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. How long we keep personal information

We retain personal information only for as long as reasonably necessary for business, legal, regulatory and record-keeping purposes.

When personal information is no longer required, we will take reasonable steps to destroy it or de-identify it where appropriate.

11. Access and correction

You may request access to the personal information we hold about you, and you may ask us to correct it if you believe it is inaccurate, incomplete or out of date.

To make a request, please contact us at:

info@tva-global.com

We may need to verify your identity before responding to your request.

12. Complaints

If you believe we have handled your personal information improperly, you may contact us using the details below.

Please provide enough detail for us to understand and investigate your concern. We will consider your complaint and respond within a reasonable time.

Email: info@tva-global.com

Address: TVA Technical Verification Alliance PTY. LTD., 98-100 Elizabeth Street, Melbourne, VIC 3000, Australia

If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner.

13. Third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those external websites.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this website with a revised “Last updated” date.

15. Contact us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us at:

TVA Technical Verification Alliance PTY. LTD.

98-100 Elizabeth Street

Melbourne, VIC 3000

Australia

Email: info@tva-global.com